Terms and Conditions for DBKK Online

01 Acceptance of Terms

By accessing, registering on, or using the dbkk online platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of dbkk online, including visitors who browse the platform without registering.

These terms should be read alongside the dbkk online Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and dbkk online. If there is any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.

dbkk online reserves the right to update or amend these terms at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of dbkk online after any update constitutes your acceptance of the new terms.

02 Eligibility

To register and use dbkk online, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online betting activities under the laws applicable to you in your jurisdiction.
• You must not be a resident of any jurisdiction where online betting is explicitly prohibited by law.
• You must not be an employee, contractor, or close family member of an employee of dbkk online or any of its affiliated companies.
• You must not have been previously excluded or banned from dbkk online for any reason.

dbkk online reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard compliance measure and is not a reflection on any individual player.

03 Account Registration

Each individual may hold only one registered account on dbkk online. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are identified, dbkk online reserves the right to close all associated accounts and forfeit any balances held within them.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, and a valid contact method. Providing false information at registration is a breach of these terms and may result in immediate account closure.

You are solely responsible for maintaining the confidentiality of your dbkk online username and password. Do not share your login credentials with any other person. dbkk online will not be held liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.

If you suspect that your account has been accessed without your authorisation, contact the dbkk online support team immediately via live chat or at [email protected].

04 Deposits and Withdrawals

All financial transactions on dbkk online are conducted in Bangladeshi taka (BDT). There are no currency conversion fees applied to deposits or withdrawals. The amount you deposit is the amount credited to your account, subject to any minimum deposit thresholds that may apply.

Accepted payment methods on dbkk online include bKash, Nagad, and Rocket, among others. The available methods may change from time to time. Current options are displayed on the deposit and withdrawal pages within your account.

• Withdrawals will be processed to the same payment method used for the most recent deposit, unless otherwise agreed with the support team.
• Withdrawal requests are typically processed within 24 hours. Processing times may vary depending on the payment provider.
• dbkk online reserves the right to request identity verification before processing any withdrawal. This is a standard anti-fraud and compliance measure.
• Minimum and maximum withdrawal amounts apply and are displayed within the account withdrawal section.
• Funds that have been deposited but not yet wagered may be subject to review before withdrawal, particularly where bonus funds have been applied to the account.

dbkk online does not accept deposits from third-party payment sources. All deposits must come from a payment method registered in your own name. Deposits from unverified or third-party sources may be returned and the associated account suspended.

05 Betting Rules

All bets placed on dbkk online are subject to the specific rules applicable to the sport or game in question. These rules are available within the relevant section of the platform. In the event of any ambiguity, the dbkk online rules take precedence.

• Once a bet has been confirmed and accepted by dbkk online, it cannot be cancelled or amended by the player.
• dbkk online reserves the right to void any bet placed on an event where the outcome was already known at the time of placement.
• In the event of a technical error that results in incorrect odds being displayed, dbkk online reserves the right to void affected bets and return stakes to player accounts.
• Live in-play bets are accepted subject to the availability of the market at the time of placement. dbkk online may suspend in-play markets at any time without notice.
• Minimum and maximum bet amounts apply to all markets and are displayed at the point of bet placement.
• dbkk online reserves the right to limit the maximum winnings payable on any single bet or combination of bets.

Where a sporting event is postponed, abandoned, or otherwise not completed within the timeframe specified in the applicable betting rules, bets may be voided and stakes returned. The specific rules for each sport govern how such situations are handled on dbkk online.

06 Bonuses and Promotions

dbkk online may offer bonuses, free bets, and promotional offers to registered players from time to time. Each promotion is subject to its own specific terms, including wagering requirements, eligible markets, minimum odds, and expiry dates. These specific terms are published alongside each offer.

• Bonus funds are separate from real-money funds in your account. Wagering requirements must be met before bonus funds can be converted to withdrawable cash.
• Only one bonus may be active on your account at any given time, unless the specific promotion terms state otherwise.
• dbkk online reserves the right to withdraw, modify, or cancel any promotion at any time. Players who have already opted in to a promotion will be notified of any material changes.
• Bonuses are intended for personal use only. Any attempt to exploit bonus offers through multiple accounts, coordinated betting, or other means will result in account suspension and forfeiture of all bonus funds.
• dbkk online reserves the right to refuse or reclaim bonus funds where it reasonably suspects abuse of the promotional system.

07 Prohibited Conduct

The following activities are strictly prohibited on dbkk online and will result in immediate account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Creating or operating more than one account on dbkk online.
• Providing false, misleading, or incomplete information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to exploit technical errors, system glitches, or pricing mistakes for financial gain.
• Engaging in or facilitating match-fixing, spot-fixing, or any form of sports manipulation.
• Using the platform for money laundering or any other illegal financial activity.
• Sharing your account with or allowing another person to use your dbkk online account.
• Harassing, threatening, or abusing dbkk online staff or other players through any communication channel.
• Attempting to access parts of the dbkk online platform that you are not authorised to access.

dbkk online actively monitors accounts for suspicious activity. Where prohibited conduct is identified, the platform reserves the right to take immediate action without prior notice, including account closure and withholding of funds pending investigation.

08 Responsible Gaming

dbkk online is committed to promoting responsible gaming across its entire player base. We believe that betting should be an enjoyable activity, and we provide a range of tools to help players stay in control of their gambling behaviour.

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit into your dbkk online account.
• Session time reminders — receive notifications after a set period of continuous play.
• Cooling-off periods — temporarily restrict access to your account for a defined period.
• Self-exclusion — permanently close your account and prevent re-registration for a minimum period.

All responsible gaming tools are accessible from within your account settings at any time. If you are concerned about your own gambling behaviour or that of someone you know, please visit the Responsible Gaming page for full details and support resources. dbkk online takes these obligations seriously and will act on any self-exclusion request promptly.

09 Privacy and Data

dbkk online collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering with dbkk online, you consent to the collection and use of your personal data as described in that policy.

Your personal data will never be sold to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform. All data transfers are conducted under appropriate security measures.

dbkk online retains account data for the period required by applicable law and its internal compliance obligations. You may request access to, correction of, or deletion of your personal data by contacting [email protected], subject to any legal retention requirements that may apply.

10 Account Termination

You may close your dbkk online account at any time by contacting the support team. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, provided all verification requirements have been met and there are no outstanding compliance holds.

dbkk online reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms and Conditions has occurred or is suspected.
• The account holder is found to be ineligible under the eligibility criteria set out in Section 02.
• Suspicious or fraudulent activity has been identified on the account.
• A self-exclusion request has been submitted by the account holder.
• dbkk online is required to do so by a regulatory or legal authority.

Where an account is closed due to a breach of these terms, dbkk online reserves the right to withhold some or all of the account balance pending investigation. Players will be notified of the reason for closure where it is legally permissible to do so.

11 Limitation of Liability

dbkk online provides its platform on an "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• dbkk online is not liable for any losses arising from platform downtime, technical errors, or delays in processing bets or transactions, except where such losses are directly caused by our negligence.
• dbkk online is not responsible for any losses arising from your failure to keep your account credentials secure.
• In no event will dbkk online's total liability to any player exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.
• Nothing in these terms limits dbkk online's liability for fraud, death, or personal injury caused by our negligence.

Betting involves financial risk. dbkk online does not guarantee any return on bets placed. You should only bet amounts you can afford to lose. If you are experiencing financial difficulty, please use the responsible gaming tools available in your account or contact our support team.

12 Changes to These Terms

dbkk online reserves the right to update these Terms and Conditions at any time. When material changes are made, we will update the effective date shown at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of dbkk online following the publication of updated terms constitutes your acceptance of those changes. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions or about your dbkk online account, our support team is available 24 hours a day, 7 days a week.